Contact

ChessNavio support

We help with access, installing, your account, cancelling paid access and refunds.

How to reach us

Write to support@chessnavio.com. a reply usually arrives within 2 working days. Hours: every day, 10:00–19:00 Moscow time (UTC+3).

Payments are processed by Lava. For a payment question, email support@chessnavio.com with the account email, date, amount and Lava invoice number. Never send a password, a full card number, a CVC/CVV or a confirmation code.

Seller

Seller: Dmitrii Aleksandrovich Sevriukov
Status: Individual registered for the Russian self-employment tax regime (NPD)
Tax ID (INN): 771542159597
Place of business: Moscow, Russian Federation
Email: support@chessnavio.com
Support hours: Every day, 10:00–19:00 Moscow time (UTC+3)